Charm offensive

Recruiting quality employees has always been a problem for brokers. Marcus Alcock reports on ways to change this and a new initiative being launched to attract fresh blood

What do the following have in common: regulation and the cost of compliance; the volatility of the insurance cycle; and the difficulties of recruiting good people at all levels? The answer is that they are subjects which have cropped up regularly on brokers' list of issues they are decidedly unhappy with in recent years. Yet, while there is little that can be done about the cycle, and even less about reforms to regulation now that the government has got the bit between its teeth, at least where

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