The personal touch -
In a roundtable debate the subject of outsourcing personal lines business comes under close scrutiny. Rachel Gordon reports that these are matters requiring serious consideration
The pros and cons of outsourcing came under close scrutiny recently following a roundtable event that sought opinions from brokers on the reality of doing personal lines business and whether it would be effective to pass this onto another provider.
The aim of the roundtable was to find out how important personal lines business was for brokers, as well as to ask for their preconceptions on the topic; both good and bad.
This is an emotive subject. Many brokers would be happy to concentrate solely on
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