Crawford knows the SCORE on fraud
Loss adjuster Crawford has launched a motor insurance fraud validation initiative, which adopts techn...
Loss adjuster Crawford has launched a motor insurance fraud validation initiative, which adopts techniques used by Thomas Cook to reduce travellers cheque fraud.The new service uses the latest psychological profiling and conversation management theory to identify fraud and, according to Crawford, will reduce claims costs by at least 10%.
The circumstances surrounding the loss are collated using a system called SCORE (Scientific Customer Orientated Risk Evaluation), which establishes the
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