Indecent electronic proposals

Obtaining quotations and applying for insurance online or via other electronic processes can lead to misinterpretation or misrepresentation of a client's needs and personal details

The Court of Appeal has again emphasised - in the recent case of Whitlam v. Hazel - the importance of brokers making sure that questions in proposal forms are answered accurately and completely.

The claimant, Mr Whitlam, applied for motor insurance. He was working full-time at a sports shop connected with a golf course. He had applied to train as a golf professional and played in amateur tournaments in his own time.

He gave his broker a hand-written proposal form, in which he described his

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