Making a few adjustments.

It has been all change in the loss adjusting world, with the Woolf reforms and the demise of Miller Fisher leaving their mark. Benedict Burke tells Diane Smyth that the future looks bright, however, with loss adjusters expanding their business and forming closer links with insurers.

Loss adjusters are experiencing difficult times at the moment and GAB Robins is no exception. The company's chief executive, Clive Nicholls, left suddenly last month, while the demise of Miller Fisher has cast a shadow over the whole sector.

Benedict Burke, chief operating officer at GAB Robins, admits loss adjusters have seen better times. He says: "The market is seeing some changes - Miller Fisher is a clear indication of that. One of our competitors going into receivership is not healthy