Putting a suitable training programme in place.

Q: Future regulations indicate that my staff should be better trained. How much should I budget for and what type of training should I introduce?

A: The first thing to do is carry out a review of your staff's
capabilities.


The regulations stress the need for proof of ongoing competency, so put a
formal job specification in place for each member of staff. Review them
against this specification and decide what is needed to ensure they are
competent in what they are doing. Then map their strengths and weaknesses
against the strategic direction of your company and ask whether they have
the knowledge and experience to move the business in the