Resolving poor insurer service
I am experiencing poor service from my insurer. How should I approach it to change this?
An insurer's purpose is to provide peace of mind for our brokers and their customers, so we will always want to know if the way we provide service calls that into question.
Insurers should demonstrate passion for dealing with poor service and offer a commitment to resolving the issues as quickly as possible. There should be established and clear ways for you to raise your concerns and a track record of listening and dealing with them.
To find the best way of having your service issues resolved
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