LV scoops customer service prize
Its general insurance contact centres beat insurer competition
LV has won the Customer Service Contact Centre of the Year at the National Customer Services Awards.
The award was for LV's general insurance contact centres, based in Bournemouth, Croydon and Bristol.
Other short listed companies that LV beat to win the accolade included American Express, Axa Insurance, RBS Insurance, Swiftcover, TalkTalk, Barclaycard and British Gas.
The award, for the best call centre employing over 100 people, was presented to sales and customer service director, Peter
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