Insurance 360 Research: Business Insurers Insight Report 2012
With commercial pressures and tough business conditions putting the squeeze on insurance companies, the importance of the brand and customer service levels has never been more vital. The British Insurers Insight Report 2012 details the front-line service performance of the broker market’s 40 most-used commercial insurers and MGAs. What do brokers think of your competitors? What do they think of you?
The Study
Now in its third annual edition, the BIIR delivers actionable insights on service strengths, weaknesses and potential improvements - coupled with invaluable competitor intelligence.
This year's study ran from late August to early November 2011, gathering comprehensive responses from 360 commercial broking professionals.
With 26 300 informed service grades on the market's 40 most-used insurers to go on, plus more than 3000 supporting comment the BIIR is the UK's largest and most
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