The fight goes on
While the industry has tightened its grip on fraud, there is still a lot left to do, explains Phil Bird
The detection of a fraudster making a claim is now common place. Arrests, criminal convictions and the launch of the Insurance Fraud Enforcement Department (IFED) are sending a clear message to fraudsters that the industry is tightening its grip.
However, with the cost of organised fraud currently at £400m a year, there is still more to be done to protect the premiums of policyholders from the impact of fraud.
The industry is turning its attention to the front line where tools and techniques are
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