Axa CEO: We are in best place for a decade

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Axa is trading with “much better capability, much better service than we have delivered in the previous ten years”, Axa UK and Ireland CEO Paul Evans claimed.

Mr Evans made the statement while speaking with Insurance Age after Axa had revealed an increase in post-tax profits to £134m in 2012 from £62m the year before.

Mr Evans admitted the provider had made mistakes in the past as he praised the efforts of Amanda Blanc in turning the broker-focused parts of the business around. It grew in commercial lines by 9% last year.

"We have done a lot of work to improve our service, particularly in commercial claims," he explained. "Amanda has opened branches

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