Simply Business CEO refutes Biba's online warning
The CEO of Simply Business has branded the British Insurance Brokers' Association (Biba) "hopelessly out of touch".
It follows comments from Biba chief executive Eric Galbraith warning the insurance broking sector not to "get into a transactional business".
Speaking at the recent Purple Partnership conference at Celtic Manor, Mr Galbraith cited an over-emphasis on price, as well as an increase in claims and fraud.
However, Mr Stockwood told Insurance Age: "Telling brokers to defend their position by not focusing on using technology to offer product transparency online and transact the customer online is a
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