Zurich creates new roles in bid to help brokers battle fraud
Zurich has launched a dedicated policy validation unit and created two new roles to help brokers in identifying fraud.
The rest of the team is made up of members of the existing personal lines division based in Hampshire.
Research conducted by the provider found that 84% of brokers think insurers could help more in combatting fraud at the quote stage.
In addition to this, while 68% of brokers surveyed claimed application fraud was a growing issue, 32% said they were not currently doing anything to prevent it.
Ian McManus, head of personal lines broker at Zurich, said: “We believe that the survival of the
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