esure changes “unfair” terms after FCA concerns

raining-documents

esure Insurance has agreed to change two of the terms and conditions in its home insurance and car insurance policies after the Financial Conduct Authority (FCA) highlighted concerns.

The FCA raised the issue that esure's terms were likely to be unfair under the Unfair Terms in Consumer Contracts Regulations 1999.

esure has since given an undertaking to the FCA in relation to its cancellation terms.

In a note published on the FCA website the watchdog explained: "We felt that the terms gave the firm too much discretion to cancel a customer's insurance policy."

It added: "esure has also acknowledged that its automatic renewal terms were unclear."

Cancellation
The FCA detailed

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

Polaris at 30 – Ray Vincent

As insurance industry owned Polaris celebrates its 30th birthday, Insurance Age asks experts for their recollections on the dawn of digital trading and what is coming next.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: