The Insurance Debate: Be transparent to gain trust
Axa CEO of UK and Ireland GI Amanda Blanc says openness across the industry is the only way to go.
Amanda Blanc, CEO UK and Ireland general insurance at Axa, has urged the insurance industry to become more transparent in order to gain consumer trust.
Weighing into the Insurance Debate, Blanc argued that Axa had made changes to the way it presented things to its customers and that it was still trading as well as ever.
She detailed a number of ways the insurer had become more transparent, including telling customers what they're not covered for, showing last year's premium on renewal noted and
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