Hiscox Retail boss reveals investment areas

Jo Musselle

Chief underwriting officer for Hiscox Retail, Joanne Musselle, commits to investing technology and innovation across all channels including broker.

The combined operating ratio (COR) for Hiscox Retail – which includes Hiscox UK & Ireland – was 94.6% for the full year 2017.

Chief underwriting officer Joanne Musselle said that the insurer did not publish a COR for UK & Ireland but noted that for retail the figure was within Hiscox’s target range.

According to the results the retail business’ £109.9m of profit made up the “lion’s share” of the insurer’s total.

This was though lower than in 2016 when it achieved £158.0m of profit.

The

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