InsurTech Futures: ConstructaQuote claims UK business insurance first with Facebook chatbot
The bot has been designed to answer questions about business insurance and is now available on the broker’s social media page as well as its website.
Caerphilly-based broker Constructaquote, part of Moorhouse Group, has made its chatbot service available on its Facebook page.
The bot, which was launched on its website in September last year, uses AI to replicate real-life conversations and simulate interaction with another person.
The business claimed the bot is the “first ever chatbot for UK business insurance”.
The chatbot allows customers to request quotations and can respond to specific product queries and general questions about the
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