CMA to step up its interest in vulnerable customers
Body still working on investigation following the super-complaint from Citizens Advice, which slammed dual pricing practices in insurance.
The Competition and Markets Authority (CMA) has stated that making sure that firms treat their customers fairly remains central to its work in the coming financial year.
The government body is now seeking views on its priorities for 2019/20, outlined in its draft Annual Plan.
Exploitation
The CMA proposes to:
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