Q&A - Michael Rea
The CEO of UK retail, Gallagher weighs in on a turbulent 2020 and looks ahead to next year.
What insurance story has stood out for you in 2020 and why?
The biggest story of the year is definitely the sector’s response to Covid-19, in particular whether BI polices include cover.
What have you done to cope with Covid?
Kept busy, kept in touch with colleagues, focused on doing a great job for clients and made sure my wi-fi worked.
Who is the insurance star of 2020 and why?
Our team – they have done a magnificent job in servicing clients, demonstrating resilience in a tough year beyond
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