Beazley report urges insurance industry to drop "one-size-fits-all approach"
The study shows it is time for a service rethink when it comes to the insurance relationship as 44% of respondents do not believe insurers understand their business.
Specialist insurer Beazley has published a report which revealed that clients’ service expectations of their insurance partners are increasing.
Apart from the expectations regarding financial protection, clients are reportedly looking to their insurance partners to provide them with more risk insight, risk management-related services, and flexible cover that better meets their business’ changing needs.
Lou Ann Layton, Beazley head of broker relations and marketing, commented: “While it is
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