Insurance Age - November 2021
Articles in this issue
Editor's Letter - November 2021
Grand designs: Our redesign reflects a revitalised approach, with new sections and more content
Headline Makers - November 2021
The hottest stories on www.insuranceage.co.uk, the month in numbers and quotes from the biggest news stories of the month
News Analysis - “Everybody’s service is rubbish” – insurer service uncovered
Edward Murray explores why brokers are being left out in the cold when it comes to insurer service and asks what has driven the collapse in quality
News Analysis - How is US money reshaping the UK market?
David Worsfold explores the power of the dollar in broking and examines the drivers behind US investment into the UK market.
Opinion: Covid-19 claims against insurance brokers – where are we now?
DAC Beachcroft’s Marcus Campbell explores the claims fallout for brokers 11 months on from the Supreme Court ruling
Opinion: Fair value – fair play
The FCA’s rules on fair value have come at the right time, and those not ready to follow them may soon fall by the wayside, writes Partners& chairman Stuart Reid
The Insurance Age Deal Tracker
Who is making the most deals? Which regions are acquisition targets? Keep up-to-date with the latest in broker M&A with our dedicated tracker.
Profile: Licence to chill - GRP's group CEO Mike Bruce
GRP’s Mike Bruce tells Ida Axling how an early career working with nuclear weapons has given him a sense of perspective in his latest role, running one of the UK’s largest broker consolidators
Broking success: Care and the community
Directors Stephen Ward and Ryan Roberts talk to Insurance Age about the company’s genesis, things they would have done differently and plans for expansion across Cumbria.
In-depth - The digital age: Catching the digital wave
Martin Friel explores the meaning of ‘digital’ and learns what brokers must do to get ahead
In-depth - The digital age: An attitude adjustment
The pandemic has accelerated digital adoption for brokers. Martin Friel explores how the market has changed
In-depth - The digital age: Don’t miss the digital opportunity
Ben Legg, chief product officer, Open GI, explains why embracing digital is the only route to success
Regulation roundup: Fair’s fair
Biba’s David Sparkes shines the spotlight on fair value and vulnerable customers in our new quarterly examination of the regulatory landscape
Market Analysis: Broking consolidation from 2010 to today – how the top 100 has changed
Insurance Age content director Jonathan Swift charts consolidation among the top 100 intermediaries from 2010 to today and reflects on the biggest winners in terms of M&A success
Products - November 2021
Product news from the broking industry
And Finally - November 2021
Pet of the month / Charity corner