Brokers call on new RSA boss to "step up a gear"
News analysis: Experts discuss whether outgoing RSA boss Scott Egan was successful in rebuilding the provider's relationships with regions and call for clarity on the insurer's broker strategy following leadership change.
Brokers have stated that they want to see a clear broker strategy and more engagement from RSA following its takeover by Intact Financial Corporation and the appointment of a new UK and International chief executive officer.
RSA has received criticism from regional brokers over the past few years, with experts accusing the provider of being “difficult to trade with” – a situation that previous CEO Scott Egan repeatedly committed to addressing and rectifying.
While the insurer’s new owners
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