Blog: How brokers can make the most of claims relationship managers
Allianz’s Kay Bagley analyses the opportunities for brokers in working closely with claims relationship managers looking at how to build partnerships that add value and deliver excellent customer outcomes.
Whether it’s your first time meeting a claims relationship manager or perhaps you’ve worked together so long your interactions have fallen into a routine, you might not be aware of the breadth of services you can expect from a CRM. The personalised support they’re here to deliver to you and your client can take many shapes.
It starts at inception… or before!
CRMs often work with their distribution colleagues when they are trying to attract new business. They bring in their expertise, detailing
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