Wallace: QBE reaping benefits of focus on ‘holy grail of service’
QBE’s consistency and lack of upheaval in contrast to some of its peers has helped it become a “viable alternative” for regional brokers.
That was the opinion of Chris Wallace, pictured, executive director, UK of QBE Insurance speaking at the British Insurance Brokers’ Association conference in Manchester last week.
“If you look at the market in recent months, a lot of people are talking about restructures, new appointments and new initiatives; and what has been interesting is the broker response, which is: ‘that is great, but where is your service?’
“There is a dynamic playing out at the moment which is: ‘I get the changes you are
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Commercial
RSA claims PI first with product aimed at climate professionals
RSA has today launched a professional indemnity product aimed at climate professionals.
RSA specialty lines MD Watson departs, with PL boss Cope stepping up
Steve Watson, managing director of UK specialty lines at RSA has left the insurer.
Allianz recruits from Hiscox for new mid-market boss
Allianz Commercial has appointed Rob Carslake as its new head of London region for mid-market.
Russell Scanlan relocates headquarters
Russell Scanlan has relocated from its long-term home at Wellington Circus to Grove House in West Bridgford.
Bridge launches wholesale division with new recruits
Bridge Insurance Brokers is launching a specialist wholesale division for real estate business to work with third-party brokers.
SRG adds Essex-based business as latest buy
Specialist Risk Group has acquired Essex-based One Claim Limited.
BMS unveils wine producers insurance Bacchus
BMS Group has launched BMS Bacchus, a stock throughput solution designed to protect wine across all stages of production, storage and transit, from harvested grapes to finished product.
Brown & Brown’s Bridge integrates wholesale broker brands for international launch
Bridge Specialty Group, Brown & Brown’s wholesale broker segment, is to bring its London-based businesses Lonmar Global Risks, Decus Insurance Brokers and BdB under Bridge Specialty International.