Analysis: Recruitment, the workplace environment and the generational shift

Insurance Age learns how the broker space is dealing with hiring and the developing workplace expectations of the younger employees, following reports of recruitment difficulties and clashes between different generations.

Recent reports have highlighted just how tough it is for the insurance industry to bring in new blood.

A survey by Aviva learned that some 94% of regional brokers have a vacancy, with 42% reporting at least one open for more than four months.

Anecdotal evidence has also shown that younger people approach their work in a very different way to the older generation. One example saw a London broker fire a millennial accountant for being “too demanding like his generation of millennials”. The