Review of the Year 2023: Spring Insure’s Paula McManus

Paula McManus, senior PI underwriter at Spring Insure, shares her thoughts on continuing major market withdrawals and recalls Socrates when advising the political parties on how to win her vote at the 2024 General Election.

What has been your insurance/broking related highlight of 2023?

It has to be a personal one, which is the successful launch of our new commercial professional indemnity proposition in July after only joining the business this time last year. Creating new products, attracting quality capacity, and building new broking partnerships has been really full on but very rewarding.

What has been the most over-hyped insurance/broking buzzword or phrase of 2023?

‘Empower’. It is over-used and under-actioned

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Meet the MGA: Kayzen Specialty

Kayzen Specialty founder and CEO Charles Boorman explains to Jonathan Swift his plans for the MGA to be a go-to market for financial lines through continuous improvement across its three pillars of broker-centric, underwriter-fronted and tech-focused.

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