Opinion: Vizion's John Sims on reforming the motor market
A jump start for motor: The motor market should look to emulate high net worth if it wants to improve the experience for customers, says John Sims
Back in 1999, when Chubb launched Masterpiece Motor I was dead against it. I told my boss in the US it was a total waste of time.
My view was motor insurance is a commodity and always will be. As was so often the case, I was completely wrong. Clients who loved their cars loved the product: whether it was the agreed value, the unlimited comprehensive driving other cars extension, the ability to use their own repairer or getting a courtesy car that was similar to their own vehicle. Take your
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