Insuring professionalism
Andrew Tjaardstra meets Norrie Erwin, business development director of general insurance at the Chartered Insurance Institute, and discovers how he is determined to improve the industry's reputation
The CII has recently updated its training methodology for brokers, with the integration of its training system Broker Assess to Axa Campus in February. The combined service provides training services for more than 20,000 individuals at brokers and Norrie Erwin, appointed in his role as development director of general insurance last year, feels there is the potential to grow this number significantly. He thinks recent developments within broking, such as consolidation and a toughening of the
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