Marketing - Banging the drum
While some brokers shy away from the opportunities that a marketing policy can present, others embrace them. Steve Hemsley assesses the importance of 'shouting it out'
In its simplest form, marketing is about ensuring that your business meets your customers' needs and wants, as well as making sure that they can buy what you are selling in the right place at the right time. It is also about communicating loudly what you do to anyone that cares to listen.
Many insurance brokers have tended to shy away from marketing, preferring to rely on their selling and entrepreneurial skills to drum up new business and keep existing customers happy. There are the exceptions
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