Personal development
Delivering the perfect personal lines package has been made easier through the internet. But is it at the cost of smaller, regional brokers, asks Nicolle Farthing
Is personal lines insurance the preserve of national intermediaries and direct insurers or can the traditional provisional broker still make a profit? The market answer seems to be the former, with many smaller personal lines brokers currently exiting the market by selling their books or shutting up shop completely.
Insurer consolidation, competition from direct insurers and Financial Services Authority regulation have all been cited as reasons to get out of personal lines. Direct insurance now
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