Personal lines sustainability debate flares up in Glasgow

The first Professional Broking Roadshow, held in Glasgow, was not without controversy as delegates s...

The first Professional Broking Roadshow, held in Glasgow, was not without controversy as delegates strongly objected to comments by Phil Scarrett, Norwich Union's director of regional business North, that some intermediated personal lines were unsustainable.

In the question-and-answer session, several brokers made the point that, if this was the case, it was for artificially imposed reasons.

Scarrett, after answering a separate question, went back to the theme of his speech about the changing face

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