CII roundtable - Professionalism: The rise of the professional
In this PB roundtable discussion, leading figures from the profession discuss the merits of chartered status, the need to educate customers about it and perceived difficulties in achieving it
The participants
Fiona Andrews
Group head of people development, Towergate
Neil Clutterbuck
Director of engineering, Allianz
Eric Galbraith
Chief executive officer, British Insurance Brokers' Association
Steve Jenkins
Director of financial services and insurance markets, Chartered Insurance Institute
Carolyn Marshall
Operations manager, Heartland
John Moore
Chairman, Thomas Carroll Group
Lynn Richards-Cole
Head of group business development, Perkins Slade
Gary Stevens
Operations director, Antur Insurance
Andrew
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