A corporate animal

Chris Hanks has been guiding the UK commercial arm of Europe's largest insurer through rapid changes in the broking market. Hanks tells Andrew Tjaardstra how he sees small to medium-sized enterprise insurance evolving

Although the principles of insurance will never change, insurance companies are constantly needing to remodel themselves to keep pace with the competition and the evolving broker landscape. In 1999, when Chris Hanks took over the commercial underwriting for Cornhill, now Allianz Commercial, brokers considered the company as "an old man with grey hair in front of the fire with a pipe and his dog". Hanks believes over the last eight years the company has taken "dramatic strides to modernise" and

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