Opening doors.
Just as the automotive industry has discovered that much assembly work is better done by outside specialists, so insurers are finding that outsourcing core functions can cut costs.
Outsourcing is said to be very much in vogue among insurers,particularly in the areas of information technology and e-business. IT
facilities management or IT outsourcing (ITO), web-hosting and
applications service provision (ASP) are all practical examples of this
trend. There is a great deal of discussion on the issue of business
process outsourcing (BPO) putting entire business functions into the hands
of an outside provider.
Traditionally, insurers would only think to farm out basic, non-core
f
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