Can insurer service get any worse?
The results of Professional Broking and Post Magazine's survey into commercial lines broking will co...
The results of Professional Broking and Post Magazine's survey intocommercial lines broking will come as no surprise to anybody. Nearly 80%
of brokers and intermediaries said not only were they not happy with the
speed that policy documentation was processed and issued by insurers, but
that the situation had become worse over the past 12 months.
A similar number of respondents said they were not happy with the level of
accuracy in policy documentation, and over half said that the situation
had
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