Who are you going to call?
Gone are the days when insurers used the services of a variety of adjusters. Now, single partner deals and claims outsourcing are the norm. Simon Threadgold looks at the changing relationship between insurers and adjusters.
Traditionally, a firm of loss adjusters has always been a smallishpartnership of professionals. However, following recent trends in the
financial sector, many have merged, restructured or changed ownership - or
plan to do so soon. Now, the firm of loss adjusters that a company is used
to doing business with has often become the UK subsidiary of a
multinational.
Adjusters expect more consolidation this year, both among themselves and
their clients. Businesses are merging and acquiring, either for
se
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