Industry urged to work more closely

Insurance industry heads have called for the sector to pull together to help manage customer expecta...

Insurance industry heads have called for the sector to pull together to help manage customer expectations.

Speaking on the first day of the UK Insurance and Financial Services Conference, Howard Posner, chief executive of Halifax General Insurance, said: "Part of the problem with the industry is that we do not speak as a body to lobby the public and the government. At the moment we are fragmented and easily picked off."

Geoff Riddell, CEO of global corporate for Zurich, agreed: "The industry as a

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