An adequate training programme for a medium-sized broker.
Q: I run a medium-sized broker. Should I be taking the training of my 10 staff more seriously and if so, how much should I spend?
It is not a question of spend, it is a question of the training needsof the staff.
Traditionally, training budgets for brokers have been next to nothing.
With Financial Services Authority regulation on the horizon this will have
to change. The FSA will be demanding levels of competency in line with
your business and also evidence of this competency.
The best way to begin is to prepare a staff audit. Firstly, complete a job
specification, then carry out regular performance reviews. Integrated in
the
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