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Research from Improveline has shown many brokers would welcome greater use of the internet in claim...
Research from Improveline has shown many brokers would welcomegreater use of the internet in claims. Some 64% said they would use the
facility to check the progress of a claim and 36% would like to be more
involved in the claims process. The report highlights the fact increasing
the use of the internet would be cost-effective for insurers as they would
have more time to concentrate on handling and settling the claim.
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