You must complain.

Never was there a better time to make demands on your insurers. For some of us, complaining does not...

Never was there a better time to make demands on your insurers. For
some of us, complaining does not come naturally, but unless you voice your
opinions now, you are liable to be forced into working in a way that, at
best, does not suit you and, at worst, loses you money.


All around the market, the talk is of the woefully poor service insurers
are offering their brokers at the moment. Most of the larger companies are
blaming this on mergers and acquisitions, and this is undoubtedly the
case. But as