Short stories from the insurance industry

David Wheatley cited an example of possible declining standards at insurance company call centres. W...

David Wheatley cited an example of possible declining standards at insurance company call centres. When trying to obtain a quote for a motorcyclist's trip to Australia, he was asked: "Is Australia in the EEC?" Perhaps a geography section needs to be included in the next set of insurance exams.

Paul Dyer has achieved two of his ambitions within a very short space of time - one, to gain coverage in The Times and, two, to incorporate the word 'sexy' into a speech about insurance. The Times was

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