Security - Confidentiality issues
I read that we should be checking our cleaners' suitability to be left on our premises unsupervised. What will the Financial Services Authority think of next?
As time passes - we are now entering the fifth year of statutory regulation - there is a growing expectation from the regulator that we all run our businesses in a compliant fashion, not in making sure that the boxes are ticked when we give a quote but in a holistic fashion.
This leads on to the first part of your question; a topic likely to move up our collective agendas this year. The topic is data security in the widest sense, though not just from the perspective of computer passwords and
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