Claims
News analysis: To what extent have brokers bought into Flood Re’s Build Back Better scheme?
Flood specialists warn of a persistent knowledge gap among general brokers, but highlight that more providers need to make the Build Back Better scheme available. Ida Axling reports.
Meet the MGA: MX Underwriting
Ian Cook, managing director at MX Underwriting, explains why he believes MGAs are not suffering a capacity crunch, and outlines plans to write in excess of £200m GWP in 2025 and add to MX’s product range and capability.
Meet the MGA: Optio Underwriting
With an aim to be the most admired global specialty MGA, Optio Underwriting group CEO Deepak Soni outlines how it attracts top talent, plans to mix organic growth with M&A and discusses the importance of having a PE backer that understands the subtle…
Interview: Mike Bottle, managing director of the Arch Insurance UK regional division
After a decade of transformation, multi-award-winning Arch is very much open for business with brokers and ready for more profitable growth across its regional network, hub and digital offerings, boss Mike Bottle tells Insurance Age.
Clear recruits ex-Willis international CEO as COO
The Clear Group has appointed Simon Smith as group chief operating officer.
Meet the MGA: Elmlake Underwriting
A seasoned professional indemnity underwriter, Darren Galloway, managing director of new MGA Elmlake Underwriting, explains how it plans to fuse both traditional and modern approaches to offer a one-stop shop for brokers and their clients.
Hazelton Mountford targets hitting £20m GWP milestone in two years
Established in 2008, Hazelton Mountford is aiming to hit £20m gross written premium in the next two years through organic growth, Gordon Hazelton, group managing director, told Insurance Age.
Meet the MGA: Carrow Insurance
Looking to mend the disconnect between MGAs and carriers to get back to the ‘win-win situation’ where consistency and partnerships are a focus, Carrow Insurance will only write in product areas it has deep-seated expertise, CEO Ronan Conboy tells…
Insurance industry needs to improve communication on motor premium costs – Colm Holmes
At the Association of British Insurers Annual Conference today, Allianz UK CEO Colm Holmes claimed the insurance industry is doing a “poor job” of explaining the reasons for costs of premiums.
In Depth: Risk-first broking – unlocking better terms through risk insights
To win out in the future brokers need to evolve from being insurance policy facilitators to proactive risk managers. Alan Sumner, risk management director, general insurance broking at Ardonagh Advisory, explains.
Insurer service improves but claims and consistency causes challenges – Gracechurch
Specialist insurance research consultancy Gracechurch has reported a nine-point uplift in the market average net promoter score of insurer service over the past six months.
Interview: RSA commercial managing director Sonya Bryson on being the “insurer on speed dial” for brokers
RSA commercial managing director Sonya Bryson told Insurance Age the insurer has established its regional footprint as she shared insight on traded SME and servicing risks better that fall between e-trade and mid-market, but admitted it is behind…
Ex-England manager Gareth Southgate among Biba conference speakers
The British Insurance Brokers’ Association has confirmed former England men’s football team manager Gareth Southgate as one of its 2025 conference keynote speakers.
MGAA’s Mike Keating sees opportunity to ramp up support material on claims
Mike Keating, CEO of the Managing General Agents’ Association, sees an opportunity to ramp up guidance on claims, while also highlighting the “extremely buoyant” MGA market.
RSA testing “the art of the possible” on turnaround times
RSA is piloting how quickly it can turn around “fairly straightforward risks” in its national trading centre in Manchester, commercial managing director Sonya Bryson told Insurance Age.
Allianz warns motor traders on EV batteries with guidance for brokers
Allianz UK has warned motor traders on the high risks and costs of Electric Vehicle battery fires, as it offered risk management guidance to brokers and policyholders.
Weather-related domestic damage cost insurers £585m in 2024, says ABI
The Association of British Insurers has calculated insurers paid out a record £585m for weather related damage to people’s home and possessions in 2024.
Flood Re calls on government for £1bn flood defence spending
Flood Re has urged the government to spend at least £1bn a year to keep pace with changing climate risks and ensure the protection of homes and businesses in the UK from the devastation flooding brings.
FCA actions against misleading financial adverts nearly doubles in 2024
The Financial Conduct Authority intervened to get nearly 20,000 financial promotions withdrawn or amended in 2024, almost double the amount compared to 2023.
Allianz UK reveals detected fraud up 10% to £157m
Allianz UK has confirmed it uncovered 33,027 instances of insurance fraud worth a total of £157.24m in 2024, up 10% on 2023.
Ogden completes exec team with Godwin as COO for UK & Ireland at HDI
HDI Global has appointed Geoff Godwin from AIG as chief operating officer reporting to Stephanie Ogden, CEO for UK and Ireland.