Claims
Five insurers scoop Gracechurch’s regional Service Quality Marques
Allianz has been awarded two UK regional market insurer Service Quality Marques by Gracechurch, with Arch Insurance, Axa, Chubb and Ecclesiastical also being accredited.
SMEs satisfaction with insurance ended 2024 on a high – CII
Overall SME satisfaction with insurers rose to 83% in the final quarter of last year, according to data released by the Chartered Insurance Institute.
Van Ameyde UK to come under Woodgate & Clark brand
Woodgate & Clark and Van Ameyde UK have confirmed plans to become one integrated business under the Woodgate & Clark brand.
MGA appoints new MD
MGA Alps has appointed Michelle O’Reilly as managing director, replacing Ian Micklewright.
Review of the Year 2024: Woodgate and Clark’s Simon Jones
Simon Jones, client services director at Woodgate & Clark, explains why digital transformation is no longer a differentiator, circularity in property repairs is key to sustainable claims handling and a lack of air travel means Race Across the World is…
Somerset Bridge and DLG breach Private Motor Insurance Order
Somerset Bridge and Direct Line Group have both received a letter from the Competition and Markets Authority for breaches of the Private Motor Insurance Market Investigation Order 2015.
Ex-Criterion loss adjuster jailed for over four years for claims fraud
A loss adjuster who abused his position by submitting a series of fake insurance claims worth over £160,000, including using his wife’s name and that of his deceased father-in-law, has been jailed.
EY predicts motor market to return to loss again in 2025
The UK motor insurance market is expected to be profitable in 2024, following two years of losses, but then revert back to red ink, according to EY’s latest UK Motor Insurance Results.
Meet the MGA feature: Arc Legal
Arc Legal CEO Lee Taylor outlines the value in having a supportive parent of the scale of AmTrust; and why it makes sense to keep an eye on legislation and social changes in order to innovate and develop new products.
Aviva claims Acturis API first with broker roll out planned for Q1 2025
Aviva has become the first insurer to create a claims application programming interface for integration with software house Acturis.
Review of the Year 2024: Markerstudy’s Gary Humphreys
Gary Humphreys, group chief underwriting officer at Markerstudy, hails the completion of the Atlanta deal, dreams of having the MGA’s brand adorn the Tottenham Hotspur Stadium and mulls sitting on the sofa and doing Channel 4’s Gogglebox.
Broking Success: Bletchley’s Angela Irvine
Angela Irvine, sales director of Bletchley, outlines how the Birmingham-based broker is looking to build on its solid foundations whilst its independent status is unlikely to change anytime soon.
Review of the Year 2024: Allianz Commercial’s Nick Hobbs
Allianz Commercial chief distribution officer Nick Hobbs is intrigued by Aviva’s Probitas deal, bemoans the continued presence of underinsurance and hopes that the term ‘insurer service’ is consigned to the clickbait dustbin.
Coles leads MBO of Ardonagh retail MGA Uris Group
Uris Group, the Ardonagh-owned specialist personal lines MGA and services provider, has been sold to a new vehicle backed by its leader Derek Coles, Insurance Age can reveal.
People Moves: 2 – 6 December 2024
Follow the latest insurance personnel moves.
Alps moves another book to AmTrust
Alps, a provider of insurance add-on policies, has moved its landlord legal expense book to AmTrust International.
Capacity to dominate PI market trends in 2025 as report outlines rate decline
Professional indemnity rates have fallen at a speed that has surprised many, according to the fourth edition of the UK PI Market report from law firm, Clyde & Co.
Industry reacts to discount rate change
Insurance industry specialists have welcomed the government moving the personal injury discount rate to 0.5% with PwC calculating it will lower motor premiums by £50 on average.
Personal injury discount rate shift will cut motor premiums, says PWC
The government will move the discount rate applicable to personal injury lump sum compensation payments to 0.5% as of 11 January 2025.
CFC unveils new product aimed at mid-to-large tech companies
Specialist insurance provider CFC has launched what it describes as a “comprehensive insurance solution” for mid-size to multinational tech companies.
Meet the MGA: Kayzen Specialty
Kayzen Specialty founder and CEO Charles Boorman explains to Jonathan Swift his plans for the MGA to be a go-to market for financial lines through continuous improvement across its three pillars of broker-centric, underwriter-fronted and tech-focused.