InsurTech Futures: CDL set to launch chatbot solution
New offering to help brokers interact with customers through digital channels.
CDL has unveiled a new InsurTech development, which includes a conversational style chat interface.
The software house stated that the solution, known as Jay, was “inspired by the chatbot revolution” and will enable customers to generate car and home insurance quotes through an interface on their mobile devices.
Brokers
Nigel Phillips, commercial director at CDL, told Insurance Age that the solution was now in the project stage, being tested by brokers and insurers, and that it would be
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