Articles by Siân Barton
Using apps can enhance client relationships
Alan Watkins, IT director of Claims Consortium Group, explains why he believes web apps can really help the broker and customer relationship.
UKGI rebrands commercial division
Commercial arm relaunched as One Commercial in order to underline focus on regional independent brokers.
FCA claims review a “wake-up call”
Industry admits more work is needed on claims following regulator’s findings
Endsleigh still under pressure
Zurich-owned broker sees profits rise but for the third year running declines to pay dividend.
QBE targets SME market with trade credit
Trade credit threshold reduced to £15,000 as insurer looks to grow in mid-market and attract more SME business.
Profits plummet for unrated Gable
Gable reports a loss before tax of £5.4m following setting aside additional reserves.
RFIB to sell majority stake to Calera Capital
Broker has agreed terms with American-based private investment firm Calera Capital.
Thomas Carroll takes three from Towergate
Broker appoints team in Wales to deliver services to businesses.
ABI defends insurers on SME claims
Association responds to FCA review and says insurers “committed to delivering best possible claims service”.
Ian Simons to leave RSA
Social media head on way out but insurer says it remains committed to digital channels.
Only ‘handful’ of insurers taking strategic approach to digital
Web-ranking praises Allianz and Aviva for digital offering but says sector does not outperform other industries.
Paul Matthews exits Thistle
The CEO of Thistle, JLT’s managing general agent business, has left.
Ghost broker sentenced to four years
Fraudster gets four years for conning 151 drivers out of around £60,000.
Court documents: Mugge denies Gallagher accusations
Court defence documents claim Gallagher was not in a position to buy Towergate and reveal management was "unhappy" prior to resignations.
Google to deliver keynote at Digital Broker event
Insurance Age secures top speakers for our Digital Broker event on 25 June.
Axa PPP buys Simplyhealth PMI business
Simplyhealth employees will transfer to Axa PPP under TUPE as part of the purchase.
Integro buys Kite Warren & Wilson
The London-based firm specialises in marine hull and liability coverage and financial lines.
RSA appoints McKenzie as chief operating officer
Darren McKenzie takes up newly-created COO role for UK and Western Europe.
Axa develops e-trade strategy
Axa set to make appointments as it seeks to develop broker e-trade strategy.
A worthy successor
Brendan Dawson, MD of Qdos Broker and Underwriting, explains why succession planning is essential if a business is to grow.
Towergate agrees £770m deal with Allianz
Broker announces extension of long term strategic deal with insurer representing £770m GWP over five years.
Biba 2015 Videos: ERS
The ERS team tells all about its growth plans and talks about its new mini fleet offering.
Watson welcomes Ageas results
But says that motor is an “attention point for us” as it seeks to drive down COR further.
Ageas drives down COR
COR drops for Q1 and net profits rise to £12m thanks to benign weather impact.