Biba joins GAIN as founding member
The British Insurance Brokers’ Association has joined the Group for Autism, Insurance and Diversity as its most recent founding member.
Insurance Cares: QBE cyber expert develops suicide prevention tool
Alice Hendy developed the Ripple browser extension following the loss of her brother last year.
Das UK team raises £45,000 for dementia research
The ten person team of insurance professionals took on the Ride Across Britain challenge earlier this month.
Group launched to help neurodivergent insurance workers
The group says that, despite great progress in the promotion and recruitment of a diverse workforce, where strides have been made to recognise equality, gender and disability; neurodiversity is often overlooked.
Das UK team hikes up fundraising target ahead of Ride Across Britain
Insurance Cares: The team of ten insurance professionals is taking on the 980 miles from Land's End to John O'Groats to raise money for Insurance United Against Dementia and the Alzheimer’s Society.
Swinton adds Alzheimer’s Society donation option for customers
Insurance Cares: The broker will invite car insurance customers to donate £1 when they buy a policy in ‘industry first’.
Das UK hopes for industry-wide support to go beyond £25,000 fundraising target
Insurance Cares: Insurance Age meets Das UK's David Swigciski ahead of the Ride Across Britain challenge, where a team of ten insurance professionals will raise money for Insurance United Against Dementia and the Alzheimer’s Society.
Barriers to helping vulnerable customers highlighted
Insurance Care: CII members have revealed some of the difficulties they face when trying to help customers with additional needs.
FCA finalises guidance on vulnerable customers
The regulator highlights that 27.7m UK adults could be categorised as vulnerable as it promises to hold firms to account for failures.
Guide launched to aid inclusive policy design
Insurance Cares: The document has been developed by Fair By Design with input for providers and regulators and has been created to help vulnerable customers.
Mental health awareness grows in broker community
But Ecclesiastical's 2020 Broker Wellbeing Survey shows that 46% of brokers are still suffering from work-related stress.
Industry unites to tackle dementia
Insurers and brokers are working together to raise funds for Insurance United Against Dementia on the Insurance Day of Giving.
CII launches insurance dementia guide
The good practice document highlights how insurance firms can help customers living with dementia.
Blog: Customer vulnerability and coronavirus
Insurance Cares: The present pandemic has underlined the importance of a robust vulnerability strategy. RWA's Kirk Ford outlines how insurance brokers might prepare for an increase in incidences of vulnerability - or an exacerbation of existing cases.
Blog: Support the IUAD's emergency appeal
Mitsui Sumitomo's Simon Beale explains why Insurance United Against Dementia has launched an emergency appeal as the coronavirus crisis makes life even tougher for families living with dementia.
Biba extends travel scheme with AllClear
The solution provides cover for customers who struggle to find travel insurance because of pre-existing medical conditions or age.
FCA set to take a keen interest in vulnerable customers
Insurance Cares: Report by Consumer Intelligence and Sicsic Advisory shows number of people in the vulnerable customer category has hit 13m.
Personal Finance Society responds to FCA vulnerability study
Insurance Cares: CEO Keith Richards reminds the market that understanding vulnerability is a long learning process.
FCA pledges tough action for vulnerable customers amid consultation launch
Insurance Cares: Watchdog says it will implement measures to ensure consumers are treated fairly.
Insurance Cares: FCA consults on travel cover for people with medical issues
Consultation includes proposals to signpost details of travel insurance firms who can cover consumers with more serious conditions.
Insurance Cares: Commit to three pledges to help vulnerable customers
Insurance Age has worked with Insurance United Against Dementia to develop the pledges as the CII launches a dementia friendly guide.
Insurance Cares: SJL Insurance CEO Simon Lancaster recruits mental health nurse for staff
As of June 2019 the nurse will be in the firm’s HQ two days a month to talk to the staff.
Insurance Cares: Charity begins at home?
Ahead of Biba’s 2019 conference, which has mental health at the top of the agenda, Steve White considers how the broker sector can foster wellbeing for its workforce.
Insurance Cares: Tool developed for self-assessment
The tool, developed by Altus, enables firms to benchmark the work they are doing for vulnerable customers.