Opinion: Jamie Marchant on the dangers of dual pricing
The backlash against dual pricing might finally be gaining momentum, says Jamie Marchant
During my time at Groupama we sponsored a quarterly sentiment survey for this very publication. Brokers across the UK were polled for views on key industry topics. Concerns with market pricing appeared often. But the related issue that generated heaviest criticism was insurers’ dual pricing.
Wind forward six years and we have moved from broker unrest in the trade press to national media and consumer campaigns that undermine customer confidence and demolish trust in the industry.
If this were
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