Fraudulent claim value goes up but detection rates also increase
ABI data shows the average fraudulent insurance claim has now reached £12,000 as the the body praises the efforts made by insurers’ fraud investigation teams throughout the pandemic.
The Association of British Insurers (ABI) has released its latest fraud figures, highlighting a fall in the overall number of insurance frauds detected in 2020.
However, it stated that this downward trend was mainly due to fewer motor insurance claims, adding that both the value of the average fraud and fraud detection rates increased on 2019.
Mark Allen, ABI’s chief fraud and financial crime officer, commented: “Insurers adapted very quickly to the unprecedented challenges of the pandemic, to
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Insurer
Aviva Health boss Steve Bridger takes claims role as Waseem Malik exits
Aviva has appointed Steve Bridger as chief claims officer for UK and Ireland general insurance, replacing Waseem Malik, who has left the business.
Biba 2025 Countdown: Beazley’s Sam Franks
Sam Franks, country manager and head of partner engagement for the UK & Ireland at Beazley, promises plenty of pink and underwriters on its stand; offers advice about how brokers can differentiate themselves from their peers in the market; and looks forward to being energised and reconnected after the event.
People Moves: 22 – 25 April 2025
Follow the latest personnel moves in insurance.
UK commercial rates falling faster – Marsh
The pace of UK commercial insurance rates dropping quickened in the first quarter of the year, outstripping the global fall.
Gibson and Johnson set to leave Allianz after claims merge
Graham Gibson, chief claims officer for Allianz Commercial, and Caroline Johnson, claims director for Allianz Personal, are set to exit the insurer in Q4.
Cowbell makes first move beyond standalone cyber insurance in UK with PI launch
Cowbell, provider of cyber insurance for SMEs and middle-market businesses, has launched professional indemnity and cyber cover for technology companies with up to £1bn in annual turnover.
Axa swings back to UK underwriting profits in 2024
Axa Insurance UK returned to underwriting profit in 2024 with a £45m result, reversing a £103m deficit in 2023.
Biba 2025 countdown: Arch Insurance UK’s Janine Starkie
Janine Starkie, regional manager for the North and Scotland at Arch Insurance UK teases a special guest for its event at the Exhibition Bar; reveals she has snagged Oasis tickets; and looks forward to promoting its ‘hub-and-spoke’ model that ensures underwriters are exactly where brokers need them.