Power hour: Break with the past

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At a special round table held at Biba 2012 in Manchester, Martin Friel found out what trends face the industry and what brokers can do to survive and thrive in a quickly evolving environment

What are the future trends that are going to impact the market?

▶ Matthew: Commission disclosure.

▶ Ian: It’s not for us. We’ve been disclosing our commission for six or seven years. It’s in our terms of business and no one cares. At the end of the day it doesn’t impact on their policy.

▶ Steve: We need to be careful saying that it doesn’t matter and no one cares because we are going to get pressure from the regulator whether we like it or not. The Financial Conduct Authority (FCA) is going to

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