Covid-19: Brokers demand flexibility from insurers
Industry experts warn providers are not treating customers fairly as brokers call for clarity on unoccupied properties.
Brokers have criticised insurers for not being helpful when it comes to looking after clients in light of the coronavirus outbreak.
Natalie Goodson, director at Peterborough-based broker Robert J Goodson, told Insurance Age that the insurers she had been in touch with had not shown any flexibility or intention to work with policyholders to help them through the crisis.
She commented: “I don’t think they’re seeing the bigger picture here – this is a national and a world problem and insurers
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